Nigerian schools typically operate three terms per year. With EDUTEK, you pay only for the term you are using – not the whole year. For example, if you start in First Term, you pay the termly fee. When Second Term begins, you pay again. You can cancel before the next term without penalty. This model gives you flexibility and reduces financial pressure.
No. We offer free onboarding support for all paid plans. Our team will help you import your student lists, generate QR codes, configure fees, and train your teachers – all at no extra charge.
Yes. Changes take effect immediately. If you upgrade, you pay the prorated difference for the remaining term. If you downgrade, your new rate applies next term. There is no lock‑in.
AI credits are purchased separately from your subscription. Packages range from 100 credits (₦5,000) to 1,000 credits (₦35,000). Credits never expire, and you can use them across any school under your account. Each AI action (e.g., generating a lesson note or 5 CBT questions) consumes a fixed number of credits – typically 1 credit per 100 words of output. You can monitor usage in real time from the dashboard.
We do not have a free trial at this time, but you can subscribe for one term (as low as ₦10,000 for Basic). If you are not satisfied within the first 14 days, we will refund your payment in full – no questions asked. This allows you to test EDUTEK with real data before committing long‑term.
Absolutely. We use 256‑bit SSL encryption for all data transmission. Your data is stored on secure, redundant servers with daily backups (kept for 30 days). We also offer on‑demand export – you can download all student, fee, and result data in CSV format anytime. We never share your data with third parties except for payment processing (Paystack).
We accept all major debit/credit cards (Visa, Mastercard, Verve), bank transfers, and USSD via Paystack. Invoices and receipts are generated automatically and sent via email.
Yes. Each parent can log into their own portal and pay outstanding fees using any card. Receipts are generated instantly and can be printed or saved as PDF. You can also send payment links via SMS or WhatsApp.
It depends on your plan. Basic supports 100 students and 10 teachers; Standard supports 500 students and 30 teachers; Premium has no limits. All plans allow unlimited admin users and parents accounts.
Yes. Our multi‑branch (tenant) feature lets you add unlimited schools under one organisation. You can view consolidated reports, centralise billing, and share resources like unified subjects. Each school can also operate independently if you prefer decentralised management.
Yes. The entire platform is responsive and works on any smartphone, tablet, or laptop. Teachers can mark attendance, enter results, and grade CBT exams from their phones. Students can take exams from any device with a browser.
We offer email, WhatsApp, and phone support 7 days a week (8am – 8pm). Premium customers receive 24/7 dedicated support with guaranteed response within 2 hours. We also maintain a knowledge base with video tutorials and written guides.
Yes. Our onboarding team will help you import student lists, fee structures, and results from Excel or CSV files. For large data migrations, we offer a free custom script.
If you are not satisfied within the first 14 days of your first paid term, we will refund the full amount. After 14 days or for subsequent terms, fees are non‑refundable because we have already incurred service costs. You can cancel anytime before the next term to avoid further charges.
No. EDUTEK is 100% cloud‑based. All you need is a web browser and internet connection. The QR attendance works via the web app – no extra app installation required.
Yes. You can upload your school logo, choose colour schemes, and define grading scales. Report cards can be printed in bulk or individually. Certificates for exams can also be generated automatically.
We use several measures: randomised question order, timer, auto‑lock after full‑screen exit, and unique PIN per exam. Additionally, for high‑stakes exams, you can require students to take the test in supervised computer labs.
Standard and Premium plans have unlimited CBT exams. Basic plan does not include CBT (you would need to upgrade or buy AI credits separately).
Absolutely. The system works for all levels. You can configure grading scales, class names, and subjects to match your curriculum. Attendance can be marked for pre‑nursery, nursery, primary, JSS, and SSS.
Simply click the “Get Started” button, choose your plan, and complete the registration. You will receive an email with setup instructions. Our onboarding team will call you within 24 hours to schedule a free training session.